Privacy

PerceptiLabs Internet Privacy Policy

We understand that privacy is an important issue for users of, and visitors to, the PerceptiLabs Internet site www.perceptilabs.com. The following information is designed to help visitors understand what information we collect, and how we handle and use the information after that.

PerceptiLabs Privacy Principles:

Information collection and use

The data controller is PerceptiLabs, Stockholm. We may collect information from our users at severaldifferent points on our website. Information may be stored on our servers or that of a third-party server on asecure basis. We may collect your personal information as an individual for various purposes, such as:

Contacting employees of our customers, prospects, partners and suppliers

In our relationship with customers or prospects, partners and suppliers, they also provide us with business contact information (such as name, business contact details, position or title of their employees, contractors, advisors and authorized users) for purposes such as contract management, fulfillment, delivery of products and services, provision of support, invoicing and management of the services or the relationship.

Visitor information

We may register individuals visiting our sites, locations and events (name, identification and business contact information) and use camera supervision for reasons of security and safety of persons and belongings, as well as for regulatory purposes. If we hold an event, when you register for an event we may collect information (online or offline) in relation to the event organization, and during an event, such as participation in sessions and survey results.

Marketing

We may use information collected from users for sales and marketing purposes, including email marketing. We may combine this information with data obtained from other sources to help us improve its overall accuracy and completeness, and to help us better tailor our interactions with users. Users may choose not to receive marketing materials by unsubscribing use the Contact Form.

Responding to a request for information, order or support

We collect your name and contact information, details about your request and your agreement and we may include client satisfaction survey information. We retain such information for administrative purposes, defending our rights, and in connection with our relationship with you.

Subscriptions

If a user wishes to subscribe to PerceptiLabs information via our website such as press releases, we ask for an email address. We will use this e-mail address to send the requested information.

How to subscribe and unsubscribe: Users may open or cancel subscription(s) of press releases at any time by so indicating on the Contact Form.

Orders and surveys

We may request information from users in order forms. Here a user must provide contact information (such as name and shipping address) and, sometimes, financial information (credit card number, expiration date). This information is used for billing purposes and to fulfill customer orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

From time to time our site may request information from users via surveys. Participation in these surveys is completely voluntary, and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and address), and demographic information (such as gender, age, level of education). Survey information will be used for purposes of marketing, monitoring or improving the use and satisfaction of this site.

Third-party services

We may partner with another party to provide these or other specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services.

External links

This site may contain links to other sites. Please take note that we are not responsible for the privacy policies or practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy policies or privacy statements of each and every site that collects personally identifiable information. This privacy policy applies solely to information collected by this site.

Changes to privacy policy

We may, from time to time, make changes to this policy. We recommend that users of this site re-visit this privacy policy on occasion to learn of new privacy practices or changes to our policy.

How to contact PerceptiLabs

It's important to us to hear what users have to say about our services, and our policies. If you as site user have any questions, concerns, or complaints, or want to let us know what you think about any of our off-line and on-line products and services, you can use our general Contact Form [put in link]. If you want to access or have another request regarding your personal data, you can do that via sending an e-mail to info@perceptilabs.com.

Usage Information

When you install, use, register or uninstall a PerceptiLabs software product (and on a periodic basis), the following information is transmitted to PerceptiLabs: Product Name, Version, Registration Key, Computer Name, Computer’s Internal and Public IP addresses and host name, Username logged onto Computer, Operating System’s Registered Owner, Operating System’s Registered Organization, Name, Organization Name, Email Address (as entered on the registration screen of the Software Product), and installation date of the Software Product. PerceptiLabs will exercise all reasonable efforts to store and maintain securely this information collected by PerceptiLabs. Please note that use of any PerceptiLabs software product is subject to an End User License Agreement.